Here are some articles that may help you

HTC 8X - Windows Phone 8.1 GDR1 update

From 3AM AEST on 2 July 2015, HTC will begin rolling out the Windows Phone 8.1 GDR1 software update for the 8X.

Change your plan online

If you're billed monthly you can use My Vodafone to compare plans and submit a plan change online using your phone, tablet or computer.

Community service numbers

A number of community service numbers (including Lifeline, Red Cross and Barnados) are able to be called free from your Vodafone mobile.


2. Did these articles help to resolve your problem?

Great! Thanks for visiting Vodafone online support

Please note: Vodafone Support will respond to your email within 5 business days. If you require immediate support, please contact our Customer Care Team on 1555 (mobile) or 1300 650410 (landline). Thank you.


4. Please provide a detailed description of your inquiry

Please provide either your mobile number or account number to allow us to help you faster:

Your account PIN is the four digit number used to identify yourself.

So that we can confirm that you are the account holder, please provide all three points of ID noted below:

Three points of ID

2. Date of Birth (Required)

3. ID type used and ID number (Required)

I acknowledge that I am the account holder or am otherwise authorised by the account holder to access their account

Personal information provided will be managed in accordance with Vodafone's Privacy Policy