Here are some articles that may help you

How to get a replacement SIM card

If you've lost or damaged your SIM, had it stolen or just purchased a new phone, you can organise a replacement SIM and keep the same mobile number. Replacements are available for nano, micro or full-size SIM cards for prepaid or monthly billed services.

How to activate your replacement SIM card

This article will show you how to activate your replacement SIM if you have an existing service with Vodafone.

Loan phones and repairs

If you are putting your phone to be fixed, we may be able to loan you a phone to keep connected while it's in for repair.

2. Did these articles help to resolve your problem?

Great! Thanks for visiting Vodafone online support

Please note: Vodafone Support will respond to your email within 2 business days.

4. Please provide a detailed description of your inquiry

Please provide either your mobile number or account number to allow us to help you faster:

Your account PIN is the four digit number used to identify yourself.

So that we can confirm that you are the account holder, please provide all three points of ID noted below:

Three points of ID

2. Date of Birth (Required)

3. ID type used and ID number (Required)

I acknowledge that I am the account holder or am otherwise authorised by the account holder to access their account

Personal information provided will be managed in accordance with Vodafone's Privacy Policy