Here are some articles that may help you

Current number transfer delays

MNP, or mobile number portability allows you to move your number between networks. There's a lot of factors involved in the transfer, or porting, of your number, including the cooperation between networks. Sometimes this can mean delays, but here we'll endeavour to keep you informed of what's happening which may lead to a delay.

Contact numbers for carrier billed services

If you’ve bought something from a third party provider using your Vodafone account, it’ll show up in your My Vodafone usage details as either a Third Party Purchase or a Vodafone Purchase. Check this article if you’re after contact details for the provider.

Choosing the right prepaid recharge voucher

If you’re not sure what value prepaid voucher you need to choose to get the prepaid offer you want, follow this guide for more information.

2. Did these articles help to resolve your problem?

Great! Thanks for visiting Vodafone online support
Please note: with current demand your enquiry will be attended to within 24 hours.

4. Please provide a detailed description of your inquiry

Please provide either your mobile number or account number to allow us to help you faster:

Your account PIN is the four digit number used to identify yourself.

So that we can confirm that you are the account holder, please provide all three points of ID noted below:

Three points of ID

2. Date of Birth (Required)

3. ID type used and ID number (Required)

I acknowledge that I am the account holder or am otherwise authorised by the account holder to access their account

Personal information provided will be managed in accordance with Vodafone's Privacy Policy