Forgot your password?
Tags: My Vodafone, Unlocking
Protect your SIM from unauthorised use
Setting up a Personal Identification Number (PIN) on your SIM stops others from using it when it's switched off or been taken out of your device.
Combining your PIN with the security settings on your phone, you're on your way to making your phone and account more secure.
If you can't remember your PIN, you can reset it using your PUK code which you can get from us.
Call 1300 650 410 to get your PUK, or find it in My Vodafone:
Register for, or log in to, My Vodafone.
Click 'Account Settings'.
From the 'Account' section, select 'Get PUK Code'.
Your PUK code is the eight-digit number listed under 'Mobile Information'.
Once you've entered the PIN incorrectly 3 times, you'll be asked for your PUK code.
Enter your PUK code when prompted, and you'll be asked to choose a new PIN code.
Enter your new PIN (it needs to be between four and eight digits long).