Emergency calls

Tags: Phones modems and tablets, Call Services, General information, Phones modems and tablets, Call Services, Phones modems and tablets, Call Services

We want to make it as easy as possible to get help when you need it most

What it costs

Calls to the emergency services are free from any mobile phone on any network.

How emergency calls work

There are 2 emergency call numbers:

000 within Australia

112 outside Australia

Also see

What is ICE?

Important information

If you are not in a Vodafone coverage area and your phone says there is no reception, you may still be able to make calls to emergency numbers (000 or 112) if there is any other network in-range
The service is also available while you are roaming overseas. If you dial 112 whilst roaming, your call will connect to that country’s local emergency services
It does not matter if you are a prepaid or a postpaid customer as calls to the emergency services are free from Vodafone phone
In Australia, you do not need a SIM card in your phone to make emergency calls, this is why you may see "Emergency Only" (or text to that effect) on the screen if no SIM card is in your phone