Get the latest software

From 10PM AEST on 23 December 2014, a maintenance release will be made available for your HTC One (M7).

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What’s in the update?

  1. Essential update to address a software issue effecting some HTC One handsets which may result in the loss of voice functionality 

Things to do before you update your software

  1. Make sure your phone has a good charge or is plugged into power
  2. Remember to back up any important info

How do I install the update?

  • This update is available using HTC’s Firmware Over-the-Air (FOTA) update platform, either via Wi-Fi or over 3G/4G
  • You don't need a PC to complete the update

Updating via FOTA

You can check for updates on your phone by going to Settings then About PhoneSoftware Updates, and finally Check Now.
  • Follow our PDF guide for further instructions
  • The update is roughly 183MB

What are the technical details?

Android version:4.4.3
Software version:6.11.980.12
HTC sense version:6.0
Kernel version:3.4.10-g40b189c and@ABM103 #1 SMP PREEMPT
Baseband version:4T.30.3218.21_10.33I.1718.01L
Build number:6.11.980.12 CL366813 release-keys

If you need support

Our Technical Support teams are here to help should you experience any problems or don’t feel comfortable performing the update yourself. They can be reached by contacting us, or join the conversation in the Vodafone Community forums.

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