How to activate Visual Voicemail

Tags: Apple, Voicemail, Visual Voicemail

Access you Voicemail directly from your iPhone

Visual Voicemail allows you to manage your Voicemail directly from your iPhone. You can see instantly how many messages you have, listen to or delete them, and personalise your greeting all from your menu.

Visual Voicemail example

How much it costs

Within Australia Visual Voicemail uses data which is charged at your standard rate.
While international roaming Roaming data rates will apply. Find out more about using Voicemail while roaming.

How it works

  1. With Visual Voicemail, when a message is left you'll see a notification against the phone icon on your iPhone
  2. Tap ‘Phone
  3. Tap ‘Voicemail
  4. Your messages will be displayed, and can be played by tapping the play icon next to each message
  5. You can also re-record your default Voicemail greeting directly from your Voicemail menu

Activate Visual Voicemail

Step 1

Dial ‘1217’ from your iPhone to activate Visual Voicemail. A recorded message will confirm it's been switched on.

Step 2

If it's working, there's no step 2, but if you find it's not working:

  • Turn your iPhone off and back on (the power button is the one on the top edge of your iPhone, push and hold it)
  • Check whether a software update is available for your phone, if so download and install it
  • Redial '1217' to activate

Personalising your greeting

  • Your personalised greeting will carry over.  If you need to change it, you can do so through the Visual Voicemail menu.

Want to deactive Visual Voicemail?

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