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Tags: Account management, Number transfer, Changing your number
Transferring your mobile number into someone else’s name
There are a few things to think about before you get the ball rolling so have a read through the info below and then check out the guides for authorising and completing the transfer.
Before you call, make sure you know:
Call us and say "transfer ownership" so you’re put through to the right team.
If you agree to the terms and conditions, we’ll place a temporary authorisation on your account. The new owner will have 30 days to call us and complete the transfer.
If the new owner is with you, you can put them on the phone to complete the transfer at the same time.
Otherwise, we’ll send a TXT to the mobile number that’s being transferred with instructions to call us.
Make sure the new owner has the right ID and info before they call us to complete the transfer.
Get them to call us and say "transfer ownership" so they’re put through to the right team.