Tags: My Vodafone, SIM Only, Postpaid
Don’t like your plan? Change to a better one online
If your current plan doesn't fit your usage anymore you can change it using My Vodafone. Head to our website to check out what plans are available. Once you've picked one, follow the steps below:
Note: The My Vodafone website and app will auto log you in when you're connected to the internet through Vodafone. If you're trying to change plans on a different account, try this link instead.
Click ‘Account settings’.Here's how to get there with:
You’ll now see details about the plan you’re on. Click the 'Compare plans’ button at the bottom of the page to see what’s available and scroll through the plans to find the one you’re after.
If you’ve got add-ons, you’ll see details on the next page
On the next page you’ll see details of your new plan and any costs associated with the plan change.To complete the plan change, check the box to agree to the term and conditions and then click ‘Change to this plan’.
If you’re on a month-to-month plan, plan changes are free. If you’re in a 12 or 24 month contract, it's normally free provided you’re moving to another contract plan that's of equal or higher value. If there’s a cost we’ll let you know about it before you hit submit.
Online plan changes aren't available for Shared Plans, but we can give you a hand with it. Get in touch, or head in store (find your nearest). To remain on Vodafone Shared, you'll need to: