Creating and deleting Voicemail group lists

Tags: Voicemail

Want to send the same voice message to two or more people?

Using Voicemail group lists makes it easy to send a single voice message to groups of friends, family or colleagues whose mobile numbers are on Vodafone. Each group can have up to 20 numbers and you can create multiple groups if needed.

Follow the step-by-step guides below to create a new group or delete an existing one.

 

Already created a group and want to manage it?

Follow our support article to find out how to add or remove members.

What it costs

  • Calls to 121 and 0414 121 121 are charged at the Voicemail rate of your plan or recharge
  • There’s no extra charge to send group messages or manage lists
  • If you’re billed monthly, you can add an Infinite Voicemail Add-on to get unlimited Voicemail calls within Australia for a flat monthly fee

Creating a group

Step 1

Dial ‘121’ for Voicemail.

Step 2

Press ‘3’ to manage personal preferences.

Step 3

Press ‘5’ to work with group lists.

Step 4

Press ‘1’ to create a new list.

A number will be assigned to the group and read out.

Step 5

Record a name for the group. This is for your reference, and will be played to confirm the group you’re using when sending a message or editing groups in the future.

Step 6

Add phone numbers to the group and press ‘#’ after each one to confirm it.

Note: All numbers you enter must be Vodafone numbers. The name the user recorded for their Voicemail service will be played back for confirmation.

Step 7

Press ‘#’ once you've finished adding numbers to the group.

Ready to send a group message?

Check out our support article on sending group messages if you need help. If you need to add or remove a member from your group, have a read of our group management article.

Deleting a group

Step 1

Dial ‘121’ for Voicemail.

Step 2

Press ‘3’ to manage personal preferences.

Step 3

Press ‘5’ to work with group lists.

Step 4

Press ‘3’ to delete a group.

Step 5

Enter the short code for the group you want to delete and press ‘#’.

The name of the group will be played.

Step 6

Press ‘1’ to confirm you want to delete it.

Step 7

You can hang up now, or push ‘User-added image’ to continue working with your Voicemail settings.

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