Forgot your password?
Moved on from an iPhone? Make sure you don’t miss any messages
iMessage is a handy iPhone feature but not switching if off when you switch to a non-Apple phone can mean you won’t get TXT and PXT from your iPhone-using friends.
Ensure your phone is connected to the internet (3G/4G or Wi-Fi) so that the changes will sync with your Apple ID.
Go into ‘Settings’.
For ‘iMessage’, move the slider to ‘Off’.
Go to supportprofile.apple.com/MySupportProfile.do.
Log in with your Apple ID and password.
Select the product you need to de-register (your iPhone, for example).
You’ll see the message ‘Are you sure you want to unregister and delete this product?’ – Click ‘Unregister’ again.
NOTE: if you’ve got any other iMessage-capable devices registered to the same Apple ID that you no longer have access to, unregister these now.