How to register a credit card for prepaid services

Tags: My Vodafone, Payment, Prepaid

Recharge from anywhere, any time

You can express recharge without registering your credit card, but registering does have benefits:

  • Access to increased recharge limits
  • No need to enter your credit card number in full every time you recharge
  • Set up an auto recharge to take the hassle out of remembering
  • You can recharge over the phone by calling 1511

Register

Skip to the instructions for registering your credit card if you want to get started right away:

Recharge limits

To help protect against fraudulent use, we limit the amount you're able to recharge with your credit card.

When you first register your card online or over the phone, you'll be on level 3. Find out how to change your limit.

Level Daily limit Monthly limit
Express Recharge $100 $100
3 $200 $200
2 $200 $400
1 $300 $800

Changing your recharge limit  

You can change your limit by:

  • Contacting customer care: With a demonstrated need, and a history of successful recharges over the last three months, you can move up 1 level at a time
  • Going in store: You'll be asked to present photo ID along with your credit card. As we're able to confirm your identity in person, you can choose from any of the recharge limit levels
You can add up to 5 additional Vodafone prepaid mobile numbers for recharge with your credit card, the recharge limit applies to your credit card rather than each individual service. You can still use recharge vouchers on top of the credit card limits.

Register your credit card online

Step 1

Register for, or log in to, My Vodafone.

Step 2

Select ‘Account settings’ from the top right section of the My Usage homepage.

Step 3

Select 'More services' from the 'Service' section.

Step 4

Select 'Manage credit card' from the 'Manage your account' section.

Step 5

Follow the on-screen instructions to complete the registration.

Register your credit card over the phone

Step 1

Call 1511 from your mobile.

Step 2

Press 2 to recharge with a credit card.

Step 3

If you don't already have a credit card registered, you’ll be asked to register it first.

Step 4

Follow the prompts to complete the registration, and then recharge.

Important information

  • When you register your credit card, a $1 pre-authorisation is placed against your card. This is automatically refunded within 3-5 working days
  • Need to register someone else's credit card to your account?  You can, but both you and the credit card holder will need to visit a Vodafone store to authorise the registration
  • You can top up with an Australian issued VISA, MasterCard or American Express so you won’t be able to use  credit cards that have been issued in other countries. 
  • If you have an overseas issued credit card, it can't be registered against your account directly. You'll still be able to buy a recharge voucher or do an instant recharge at a Vodafone store


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