How to register a credit card for prepaid services

Recharge from anywhere, any time

You can express recharge without registering your credit card, but registering does have benefits:

• Access to increased recharge limits
• No need to enter your credit card number in full every time you recharge
• Set up an auto recharge to take the hassle out of remembering
• You can recharge over the phone by calling 1511

Recharge limits

To help protect against fraudulent use, we limit the amount you're able to recharge with your credit card. There are a few different limits.

When you first register your card online or over the phone, you'll be on level 3:

Changing your recharge limit  

You can change your limit by:

• Contacting customer care: With a demonstrated need, and a history of successful recharges over the last three months, you can move up 1 level at a time
• Going in store: You'll be asked to present photo ID along with your credit card.   As we're able to confirm your identity in person, you can choose from any any of the recharge limit levels