Phone playing up?

If your One X keeps freezing, you’ve forgotten the security codes or it just doesn’t work, take it back to factory settings.
Important: This wipes everything on your phone, so if you’re not locked out try backing it up first. This won’t wipe your SIM.

How to do it

Step 1

With the phone turned off, press and hold the Volume Down button and then press and hold the Power button.


Step 2

Release both buttons once the screen showing three Android images appears.

3 androids

Step 3

Press the Volume Down button twice to select 'FACTORY RESET'.

Step 4

Press the Power button to confirm the selection.

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