How to set up a Voicemail extended absence greeting

Tags: Voicemail

Record an alternate greeting for your Voicemail while you're away

An extended absence greeting can be switched on if you're going to be away for a long time. This greeting's recorded separately from your usual Voicemail greeting, letting you switch back to your usual greeting when you want.

What it costs

Calls to ‘121’ and ‘0414 121 121’ are charged. Check your plan info for call rate details.

If you're on postpaid, you can get an Infinite Voicemail Add-on for unlimited calls to your Voicemail, within Australia, for a flat monthly fee.

How it works

  1. Switch on your extended absence greeting before you go away
  2. Callers will hear your alternate greeting from the time it's switched on
  3. You've got the option of letting callers leave a message or not
  4. Remove your extended absence greeting when you return, and your usual personalised greeting will be restored

Step up your greeting

Step 1

Dial '121' for Voicemail.

Step 2

Once in Main Menu, press ‘3’ for Personal Preferences.

Step 3

Press ‘1’ for greeting or name.

Step 4

Press ‘3’ for extended absence greeting.

Step 5

Press ‘1’ to record greeting.

Step 6

Record greeting then press ‘#’.

Step 7

Press '2' to save.

Step 8

Select whether callers will can leave a message and you're done.

Important info

  • Your unheard Voicemail messages will expire after 7 days

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