Manage your phone’s access to the internet

Managing data access is useful for stopping accidental usage and making sure the internet is only accessed from your device when you need it. 

How it works

  • With mobile data deactivated, your device won’t be able to access the internet except through WiFi
  • Through the settings menu, most phones and tablets have the ability to turn data access on or off – see below if you need help
  • If you’re sharing your Red plan, you can also use the Data Control feature in My Vodafone to switch data off or on for users in your sharing group

Switch data off or on

Step 1

Visit our interactive user guides.

Step 2

Use the drop-down menu to select the make and model of your phone.

If your phone isn’t listed, check your phone manufacturer’s support page to see if a user manual or instructions are available.

Step 3

Select the operating system your phone uses, if prompted.

Step 4

Type ‘data’ into the search box and click the 'Search' button.

Mobile data search in Interactive User Guides

Step 5

Click on the ‘Activate or deactivate data connections’ or 'Turn mobile data on or off' link and follow the interactive instructions to switch data on or off.

Important info

  • Turning off data access through your phone’s settings will also mean it can't send or receive PXT
  • If you‘ve turned off data through your phone's settings, you might not get notifications of PXT that have been sent to you, meaning they could expire
  • If you don’t want to access data and your phone or tablet doesn’t have a feature to turn it off, contact us

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