How to turn mobile data access off or on

Tags: Settings

Manage your phone’s access to the internet

Managing data access is useful for stopping accidental usage and making sure the internet's only accessed from your phone when you need it. 

How it works

  • Through the settings menu, most phones and tablets have the ability to turn data access on or off
  • With data deactivated you won’t be able to access the internet

Switch data off or on

Step 1

Visit our interactive user guides.

Step 2

Use the drop-down menu to select the manufacturer of your phone.

If your phone isn’t listed, check your phone manufacturer’s support page to see if a user manual or instructions are available.

Step 3

Select the operating system your phone uses, if prompted.

Step 4

Type ‘data’ into the search box and click the 'Search' button.

User-added image

Step 5

Click on the ‘Activate or deactivate data connections’ or 'Turn mobile data on or off' link

User-added image

and follow the interactive instructions to switch data on or off.

User-added image

Important info

 
  • Turning off data access will also mean you can't send or receive PXT.
  • If you have data turned off, you might not get notifications of PXT that have been sent to you, meaning they could expire
  • If you don’t want to access data and your phone or tablet doesn’t have a feature to turn it off, contact us

 

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