Go to the update page on our website, and select your model of modem.
Ensure that your computer meets the minimum requirements listed.
If your system does not meed the minimum specifications, please continue using your current version of software if you are not experiencing any difficulty with it. If have begun to experiencing difficulty, try reinstalling your current software rather than upgrading.
Click the option to download the software and/or firmware relevant to your device.
Follow the instructions included with the download to Install the new software on your system. You may be asked to un-install your current version of the software before you proceed with the installation of the update.
It's particularly important to follow the firmware upgrade process correctly. Please read the instructions included with the download before you proceed.
If you require any assistance with updating your firmware or software, you can contact our customer care team for assistance on 1555 from a Vodafone mobile, or 1300 650 410 from any other phone and ask for 'technical support'.