Find the IMEI number for your device

Tags: Phones modems and tablets

Locate your IMEI

The IMEI number for your device is sort of like a serial number, and is used to identify the device you're using on our network. Any device that connects to our network has one, whether it be a phone, tablet or modem.

There's a few reasons you might need it:

  • You've lost your device, and want to block it from being used on Australian networks
  • You want to unlock your device
  • Your lost device has been recovered, and you're being asked to confirm the IMEI to verify ownership

The IMEI is usually listed on the box for your phone and the device itself, but there are ways to get the IMEI directly from the device.  We'd recommend getting the IMEI directly from the device wherever possible, as it's more reliable (and often easier to read).

Find your phone's IMEI

Step 1

From your phone's dial screen, enter the following code:

* # 0 6 #

Step 2

Press the "call/dial" button.

Step 3

The IMEI number will be displayed on the screen.

Find your iPad's IMEI

Step 1

On your iPad, go to 'settings'.

Step 2

Tap 'general'.

Step 3

Tap 'about', your IMEI is listed on this screen.

Find your Pocket WiFi's IMEI

Step 1

Make sure you're connected to your Pocket WiFi

Step 2

In a web browser, go to your Pocket WiFi dashboard: pocket.wifi or 192.168.0.1.

Step 3

Log into the dashboard with your password ('admin' is the default if you haven't changed it).

Step 4

Click 'help'.

Step 5

Click 'diagnostics', the IMEI is listed on this page under 'Pocket WiFi information'.

Find your USB modem's IMEI

Step 1

Make sure your USB modem is plugged in, and give it time to start up.

Step 2

Open your Vodafone Mobile Broadband software, and click 'advanced'.

Step 3

Click the icon in the top left hand corner:

MBB Software icon

Step 4

Click 'diagnostics'.

Step 5

Your IMEI is listed under the first tab shown ('device').

Handy tip

  • Keep a record of your IMEI number in a safe place for future reference

Was this article helpful?


Document Identifier

000001031

Ask us a question

Search