Making sure your mobile broadband devices will work on Windows 8

If you connect to the web with a Vodafone USB modem or by connecting your Pocket WiFi to your computer with the USB cable and want to upgrade to Windows 8, it’s a good idea to install '.NET Framework 3.5' or these devices may not work.

Does my device need .NET Framework 3.5?

We know that these Vodafone devices will work in Windows 8 without it:
  • Vodafone Classic Modem (K3773)
  • Vodafone USB 4G Modem (K5150)
  • Vodafone Pocket WiFi (E585)
  • Vodafone Pocket WiFi 2 (E585U)
  • Vodafone Pocket WiFi 4G (R215)
Also, if you’re using the Pocket WiFi Pro or Extreme and connect through Wi-Fi, they’ll work fine. These devices only need it if you’re connecting them to your computer via the USB cable.

How do I install it?

  • Upgrading from Windows 7 – it’s a simple step during the upgrade process so if you’re about to move from Windows 7, see the info below
  • Installing it after upgrading – if you’re using a different version of Windows or you’ve already upgraded, check out this support article to take you through the steps. If you think your computer might already have it, try these instructions to find out.

Upgrading from Windows 7

Step 1

During the installation, look out for the ‘Choose what to keep’ screen.

Step 2

Select 'Keep Windows settings, personal files and apps'. This’ll mean .NET Framework 3.5 is installed automatically.

User-added image

Was this article helpful?

Document Identifier