Introducing the My Vodafone app

Manage your postpaid account directly from your phone or tablet

The My Vodafone app can be used by Vodafone postpaid customers to view current usage, bills, payments and account details directly from a compatible phone or tablet (Apple® iPhone™, Apple iPad™, Android™ phone or Android tablet). The app also features a Vodafone store locator, network updates and access to help and support.

Vodafone prepaid customers can use the app to access our store locator, network updates and to contact us, but account details are not available through the app. If you are prepaid, you can still manage your account using My Vodafone on our website or through Vodafone Central.

Secure access to your account through the My Vodafone app

Access to the My Vodafone app is secure. Your personal and account information is protected by encryption. You can also choose to be automatically logged out when your session expires to reduce the risk of anyone else accessing your account through your phone or tablet if you leave it unattended.

How much it costs

Purchase of the application is free however download charges do apply for downloading from Android Market (Play Shop™) or Apple App Store™

The app is free to use for Vodafone customers excluding the following services where data charges apply based on your plan rates and your usage:

1. Store locator
2. Access to external/3rd party links including Vodafone YouTube
3. Analytics to help us improve the service

• Accessing the app from a non-Vodafone mobile - You can access the My Vodafone app from a non-Vodafone mobile, but will be charged for data usage by your mobile service provider as per your plan rate
• Using the app while connected to Wi-Fi - When using the My Vodafone app over wifi, you will be charged for data usage by your internet service provider as per your plan rate
• Using the app overseas while roaming - When using the service overseas, international roaming charges will apply