Using your existing modem with Vodafone

Tags: Settings

Getting started with your modem

If you're thinking of bringing a modem from another network to Vodafone, there's a couple of things you should consider first.

Things to check

Is it compatible with our network?

To make sure you have a great mobile broadband experience, your modem should:

  • Allow the modem connection settings to be changed.  This is vital.
  • Support connection through USB or WiFi.  Older modems in particular may have other types of connections, but may not work with modern laptops.
  • Support for our network, it'll need to operate in GSM (2G): 900 MHz, 3G UMTS: 850 / 900 / 2100 MHz, or 4G LTE: 1800 / 850 MHz. You don't need them all, but more support means more opportunity to connect.  Use our online coverage checker to see where we have service

Does it need to be unlocked?

If your device is locked, you'll need to arrange for it to be unlocked through the network provider who supplied the modem.

All okay?  Here's how to get connected with Vodafone:

Prepaid: Postpaid account:

Once you've got your Vodafone SIM:

  1. Put the Vodafone SIM card in your modem, and connect it up
  2. Change your modem settings (the settings are listed below)
  3. Try connecting.  If all is correct, you should now be up and running
  4. If you're connecting on prepaid, you can now activate your account by following the instructions included with your SIM Starter Kit

Modem settings

There are a few settings found in the connection manager software supplied with your modem that need to be changed so that your modem can connect to and use our network.

Settings

Profile name: VF Mobile Broadband
APN: live.vodafone.com
APN type: Static
Authentication Access Number: *99#
Username: [leave this blank]
Password: [leave this blank]

Support

Feel free to contact us for assistance if you get stuck.  We'll do what we can to help, but be mindful that we might only be able to provide limited technical support for modems not sold by us.



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