Using your existing modem with Vodafone

Tags: Settings

Getting started with your modem

If you're thinking of bringing a modem from another network to Vodafone, there's a couple of things you'll need to consider first:

Is the modem compatible with our network? To make sure you have a great mobile broadband experience, your modem should:
  • Allow the modem connection settings to be changed.  This is vital.
  • Support connection through USB or WiFi.  Older modems in particular may have other types of connections, but may not work with more modern laptops.
  • Support GSM (2G) 900 / 1800 / 1900MHz or 3G UMTS 850 / 900 / 2100 MHz.  You don't need them all, but more support means more opportunity to connect.  Use our online coverage checker to check what frequencies are available in your area
Does the modem need to be unlocked? If you're not sure, check with the network provider you bought the modem through.  If it's locked, you'll need to arrange for it to be unlocked through them too.

All okay?  Get connected with Vodafone:

Prepaid: Postpaid account:

Once you've got your Vodafone SIM:

  1. Put the Vodafone SIM card in your modem, and connect it up to your computer
  2. Change your modem settings (the settings are listed below)
  3. Try connecting.  If all is correct, you should now be up and running
  4. If you're prepaid, you can now activate your account by following the instructions included with your SIM Starter Kit

Modem settings

There are a few settings found in the connection manager software supplied with your modem that need to be changed so that your modem can connect to and use our network.


Profile name: VF Mobile Broadband
APN: static & ""
Authentication Access Number: *99#
Username: [leave this blank]
Password: [leave this blank]


Feel free to contact us for assistance if you get stuck.  We'll do everything we can to help, but please be mindful that we can only provide limited technical support for modems not sold by Vodafone.

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