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Tags: Mobile broadband
Manage your mobile broadband service on Windows 8
With the Vodafone Mobile Broadband app you can connect to the web, manage your usage and spend, access your bills or balance, receive usage notifications and find help and support.
Most devices need the Vodafone Mobile Broadband software from your USB modem to be installed before the app will work. If you don’t have the software, follow these steps to install it:
Launch the software. It should automatically connect you to the internet but if it doesn’t, click ‘Connect’.
Once your modem has established an internet connection, the Vodafone Mobile Broadband app will auto-install from the Windows Store.
You’ll see a popup message advising Vodafone Mobile Broadband was installed and you’ll see a Vodafone Mobile Broadband tile on your Start screen. The tile shows whether or not your mobile broadband is connected and whether you have any new messages.
To open the app, click on the Vodafone Mobile Broadband tile.
You’ll see an end-user licence agreement screen. Read this and select Accept if you agree and wish to use the app.
The default home screen will display basic information such as the connection status and data usage. If you’re not already connected to the internet, click on Not Connected.
The Networks menu will appear on the right side of the screen. Click Vodafone AU to expand this item, click in the box to enable Connect automatically, and then click Connect to connect to the internet.
The connection status will now change showing Connected and will also display approximate data usage for the session. Once connected you can now access and browse the internet.
To access your Vodafone account information (such as billed data usage, invoices/credit, account settings, etc.) click on View account online from the home screen.
The My Vodafone website will open in your web browser.
Log in to your account using your My Vodafone username and password.
If we send you a TXT message about your account or a temporary password for My Vodafone, you can view it by clicking the ‘Messages’ button in the bottom left corner.
Any TXT messages we've sent you will then appear on screen.
Note: Only messages that we send you will show in the Messages inbox. If you need to receive or send other TXT messages using your mobile broadband service, see our support article.
Click Extras to see information about the latest internet products and services.
On the right hand side of the app you’ll see a Help & Support section. Check below to find out what the different links do.
Here you’ll find handy hints like how to connect to mobile broadband.
This section contains answers to frequently asked questions and has been designed to address common support related queries.
This section displays the many ways in which you can contact Vodafone. These include over the phone and online.
On this page you can search in Vodafone’s vast library of support articles. Simply just search for what it is you’re looking for.