Postpaid customers can access the following features:
Account summary - view a snapshot of your current bill position
Change your plan - view your current plan details, see what is available and request a change
Usage details - view a breakdown of all of the numbers that you have called
Update your details - maintain your own personal details including postal, email and phone details
View your bill - view your last bill as a PDF or CSV file
Manage a direct debit - set up and maintain your direct debit details
Bill history - view full copies of your recent bills including call details
Past payments - view a list of payments you made, by date
Billing options - make changes to email billing, text notifications and bill inclusions
Pay bill - you can pay your bill using a credit card
Set up roaming - learn about and activate a number of roaming options
Divert calls - set up and manage voice and video call diversions
Premium SMS - restrict or allow your service to send TXT to Premium TXT services, to enter competitions etc
Set up your mobile or PDA - follow guided instructions to set up MMS, WAP, internet and email etc
Get your PUK code - Receive you the PUK code of your device
View settings history - See what settings were changed and when
Change phone settings - activate and deactivate settings such as call conference and caller ID
Balance alerts - request to have a balance alert TXT sent to you, when you spend a certain amount
Proof of purchase request - request a proof of purchase for your device to be emailed to you
SIM swap request - request your service to be transferred onto a different SIM
Change account PIN request - change your 4 digit account PIN online
Prepaid customers can access the following features:
Account summary - view a snapshot of your current credit position
Usage details - view a breakdown of all of the numbers that you have called
Credit card details - register a credit card in order to set up an auto-recharge
Link a device - link a device to your prepaid credit
Recharge - recharge your account
Auto recharge - set up an auto recharge rule, so that you don't have to remember to recharge
Recharge history - view a summary of when you have recharged, how much and how it was purchased
Adjustment history - view a summary of bonuses and credits that have been applied
Set up roaming - learn about and activate a number of roaming options
Divert calls - set up and manage voice and video call diversions
Premium SMS - restrict or allow your service to send TXT to Premium TXT services, to enter competitions etc
Set up your mobile or PDA - follow guided instructions to set up MMS, WAP, internet and email etc
Get your PUK code - receive the PUK code of your device
View settings history - see what settings were changed and when
Change phone settings - activate and deactivate settings such as call conference and caller ID
Proof of purchase request - request a proof of purchase for your device to be emailed to you
SIM swap request - request your service to be transferred onto a different SIM
Change account PIN request - change your 4 digit account PIN online