When you connect to Vodafone, you’re assigned a date that your billing cycle starts on each month. On this date, the included value and data in your plan and add-ons are renewed. It’s also the date that we start preparing your invoice for the last billing period.
How is knowing it useful?
The included value and data in your plans, add-ons and boosters are only available for you to use within your current billing period and don’t carry over to the next. Knowing how long you’ve got left in your bill cycle will help you get the most out of them and avoid excess usage charges.
How to get it
- Call or TXT - You’ll be told your bill cycle whenever you call or TXT 1512 to check your balance
- Online - Log into My Vodafone at www.myvodafone.com.au or through the My Vodafone app. If you're logged in through your phone, look below the usage dials and you'll see the number of days left in your bill cycle and when the next one starts. If you're logged in using a computer or tablet, you'll find this on the right hand side of the usage dials
- On your bill - Check the front page of your bill. The dates listed in the ‘Billing Period’ show the start and end of your bill cycle. Eg. in the one below it starts on the 5th and ends on the 4th of the following month
Will the due date of my bill be the same each month?
Even though your billing cycle starts and ends on the same date every month, your due date may vary a little from month to month.
The main reason is that we process direct debit payments on the due date, so we’ll avoid scheduling it on weekends and public holidays. The number of days in the month can affect when it falls too.
The main thing to remember is that you’ll have at least 14 days from the date we issue your bill before you need to pay. If you need some extra time to pay, find out about requesting a payment extension.