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  1. Current number transfer delays

    Tags: General information, Changing your number

    MNP, or mobile number portability allows you to move your number between networks. There are a lot of factors involved in the transfer, or porting, of your number, including ...

  2. What to expect on your first bill

    Tags: Billing

    If you’ve received your first bill and you’re not sure how we’ve calculated it, check this article for some helpful info.

  3. Change your plan online

    Tags: My Vodafone, SIM Only, Postpaid

    If you're billed monthly you can use My Vodafone to compare plans and submit a plan change online using your phone, tablet or computer.

  4. Spotify on Vodafone Red - FAQs

    Tags: Postpaid

    When you connect or upgrade to a Vodafone Red 12 or 24 month contract plan, you can get a free Spotify Premium subscription.

  5. The Sydney Morning Herald and The Age on Vodafone Red - FAQs

    Tags: Postpaid

    If you connect or upgrade to a Vodafone Red 12 or 24 month contract plan, you can choose to take up a subscription to The Sydney Morning Herald and The Age websites.

  6. Stan on Vodafone Red - FAQs

    Tags: Apps, Postpaid

    When you connect or upgrade to a Vodafone Red 12 or 24 month contract plan, you can choose to get a Stan subscription included as part of your plan.

  7. Switching off video auto-play on the Facebook app

    Tags: Apple, Apps, Android

    You might have noticed videos begin to play as you scroll through your news feed. By default, these will use your data allowance, and being videos, they can use quite a bit. ...

  8. GST info on your Vodafone Bill

    Tags: Accounts and billing, Pricing and Plans, General information

    If you use your Vodafone service for your GST registered business and need to report amounts charged on your BAS, read this article for info.

  9. What’s this charge on my bill?

    Tags: Accounts and billing

    If you’re viewing a copy of your bill and have come across a specific charge or credit that you’re not sure about, check out this page for a list of common billing items and w ...

  10. Mobile Payment Plan (MPP) charges on your bill

    Tags: Accounts and billing

    Got a Mobile Payment Plan charge on your bill? Find out what it is and how it's billed.