Support search results

  1. What is the difference between mobile internet and mobile broadband?

    Tags: Mobile internet services, Mobile broadband

    Find out what mobile internet is, how it can be used and how it differs from mobile broadband.

  2. How to add a Mobile Internet Add-on to your prepaid

    Tags: Packs, Prepaid

    If you need extra data to use with your prepaid phone service, you can purchase a Favourites, Socialise or Internet Essentials Add-on.

  3. About mobile internet

    Tags: Mobile internet services

    This page explains what mobile internet is, how it works including 3G, 2G and data speeds information and how it is charged including uploading and downloading from the intern ...

  4. How to check the remaining data for your Data Add-on

    Tags: Packs, My Vodafone, Billing

    This article explains how to check your remaining data balance if you have added a mobile internet data pack to your postpaid or prepaid service. The same applies if you've a ...

  5. Changes to infinite social networking and data charging on prepaid

    Tags: Packs, Prepaid

    On 13 February 2013, infinite social networking was removed as an inclusion on our prepaid offers. On this date we also made some changes to the way we charge for data.

  6. Overseas Data Add-ons

    Tags: International roaming, Settings

    Cost effective options for using data while roaming internationally with our Overseas Data Add-ons. Here we'll explain how to add an Overseas Data Add-On using My Vodafone.

  7. Understanding your data entitlements in My Vodafone

    Tags: Packs, My Vodafone

    If the names we’ve used to describe your data entitlements in My Vodafone don’t make sense, check this article to clear things up.

  8. iOS Parental Controls

    Tags: Apple

    Here we'll explain how the restriction options on iOS devices (iPhone and iPad) can be used by families to help support safe and responsible use of technology by children. We ...

  9. Retaining unused prepaid phone credit when recharging

    Tags: Recharge

    A number of factors determine what happens to unused credit in your prepaid phone account when recharging.

  10. Suspend your contract

    Tags: Accounts and billing

    Put your plan on hold for a short period by requesting a suspension