Support search results

  1. The difference between mobile internet and mobile broadband

    Tags: Mobile internet services, Mobile broadband

    Find out what mobile internet is, how it can be used and how it differs from mobile broadband.

  2. Prepaid Mobile Internet Add-on

    Tags: Packs, Prepaid

    Need more data for your prepaid phone? Get an Internet Essentials add-on using your credit card or by buying a recharge voucher. You can use the data for web-surfing, apps, em ...

  3. About mobile internet

    Tags: Mobile internet services

    This page explains what mobile internet is, how it works (including EDGE, 2G, 3G, 4G, and data speed information. How it's charged, including uploading and downloading. Data p ...

  4. How to check the balance of your Data Add-on

    Tags: Packs, My Vodafone, Billing

    If you've got a Data Add-on, here's how to check the balance. You can also check the balance of a booster if you've added one to your monthly plan.

  5. Add a Data Add-on to your plan

    Tags: Packs, Postpaid

    If you need more data than your phone or mobile broadband plan includes, adding a recurring Data Add-on will help you get more out of your smartphone and avoid excess data cha ...

  6. Why is my internet slow sometimes?

    Tags: Phones modems and tablets

    There are a whole heap of different things that can affect your mobile internet speed so you might see things load faster or slower on different occasions. Run through the gui ...

  7. Manage data usage on your phone

    Tags: Mobile internet services

    If you’re trying to avoid burning through your data, wondering where it all went or what to know what options you’ve got if you need a bit more, check out this article.

  8. Understanding your data entitlements in My Vodafone

    Tags: Packs, My Vodafone

    If the names we’ve used to describe your data entitlements in My Vodafone don’t make sense, check this article to clear things up.

  9. What is tethering?

    Tags: Phones modems and tablets, Settings

    Tethering lets you connect your other devices to your phone or tablet, to allow access the internet for computers and other Wi-Fi devices. This could be over Wi-Fi, Bluetooth ...

  10. How is data usage charged?

    Tags: Mobile internet services, Billing

    Not all providers charge the same way for data use so if you’d like to know how we do things at Vodafone, check out this article.