Support search results

  1. Loan phones and repairs

    Tags: Phones modems and tablets

    If you are submitting your phone for repair, we can provide you with a substitute loan phone so you can keep connected.

  2. Transferring data from an old BlackBerry® phone to a new BlackBerry phone

    Tags: BlackBerry

    Information for transferring data from one BlackBerry smartphone to another

  3. Upgrade your phone, tablet or modem

    Tags: Pricing and Plans, Phones modems and tablets

    This article will explain how you can upgrade to a new device on a Mobile Payment Plan (MPP), renew your existing contract, or begin a new plan.

  4. Network unlocking

    Tags: Phones modems and tablets, Network

    Unlock your phone from its default network

  5. How to switch Voicemail off through your phone

    Tags: Voicemail

    If you would prefer not to use Voicemail, you can remove the service using your phone. It’s easy to reactivate your Voicemail if you want to switch the service back on later. ...

  6. How to check if a phone has been reported lost or stolen

    Tags: General information

    If you’re looking at buying a second-hand phone you can check to see if it’s been reported as lost or stolen through the AMTA website.

  7. How to set up a Microsoft Exchange email account on your phone

    Tags: Email

    Instructions for setting up a Microsoft Exchange email account on your phone.

  8. Mobile phone security tips

    Tags: Phones modems and tablets

    Security tips to ensure that your phone remains in your possession. If you're concerned with theft, or your device being stolen you might like to consider taking out insurance ...

  9. Setting up internet on your phone or tablet

    Tags: Settings

    If you need instructions or settings to set up the internet on your phone or tablet, check this article for more information.

  10. How to update your phone's software

    Tags: Software

    If you’re not sure how to update your phone’s software, check our online user manuals to find instructions.