Support search results

  1. Monthly Plans & Services charges on your bill

    Tags: Accounts and billing

    Seen a Monthly Plans & Services charge on your bill and not sure what it is? Check this guide and find out.

  2. Part Monthly Plans & Services charges on your bill

    Tags: Billing

    Seen a Part Monthly Plans & Services charge on your bill and don't know what it's for? Check this article to find out what it is and how it's calculated.

  3. Plans, contracts and postpaid

    Tags: Pricing and Plans

    Contracts, plans and postpaid. What's the difference?

  4. Mobile Payment Plan (MPP) charges on your bill

    Tags: Accounts and billing

    Got a Mobile Payment Plan charge on your bill? Find out what it is and how it's billed.

  5. Change your plan online

    Tags: My Vodafone, SIM Only, Postpaid

    If you're billed monthly you can use My Vodafone to compare plans and submit a plan change online.

  6. Which plan am I on?

    Tags: My Vodafone, Account management

    You can find out what plan you are one, which inclusions you have, your usage details and much more. Read this article to find out how.

  7. Terms and conditions of your plan

    Tags: Pricing and Plans

    The terms and conditions of your plan, are available on our website. To find out what's included in your plan, visit this page. Plan details include Prepaid, Postpaid, Mobile ...

  8. How to access your plan information

    Tags: Pricing and Plans, My Vodafone

    Need to see what your plan includes? When your circumstances or spend level changes, you might like to check in to ensure that your plan is still the best option for you

  9. How to apply for a Mobile Payment Plan (MPP)

    Tags: Phones modems and tablets, Payment

    MPP is an interest free and fee free way of paying for a new phone, modem or tablet in instalments. MPP is available to both new and existing postpaid customers.

  10. What is an archived plan

    Tags: Accounts and billing, Pricing and Plans

    If you've been on the same plan for a while and are struggling to find your plan details online, you may be on an archived plan. This article will help you find the details y ...