Support search results

  1. Full Monthly Plans & Services charges on your bill

    Tags: Accounts and billing

    Seen a Monthly Plans & Services charge on your bill and not sure what it is? Check this guide and find out.

  2. Change your plan online

    Tags: My Vodafone, SIM Only, Postpaid

    If you're billed monthly you can use My Vodafone to compare plans and submit a plan change online.

  3. Mobile Payment Plan (MPP) charges on your bill

    Tags: Accounts and billing

    Got a Mobile Payment Plan charge on your bill? Find out what it is and how it's billed.

  4. Part Monthly Plans & Services charges on your bill

    Tags: Billing

    Seen a Part Monthly Plans & Services charge on your bill and don't know what it's for? Check this article to find out what it is and how it's calculated.

  5. Plans, contracts and postpaid

    Tags: Pricing and Plans

    Contracts, plans and postpaid. What's the difference? 12 months, 24 months and month-to-month SIM Only. They're all plans/contracts/postpaid.

  6. Where do I find info about my plan?

    Tags: Pricing and Plans, My Vodafone

    You can find details about your plan inclusions, exclusions and call rates through My Vodafone. There are a couple of other places on the website where you'll find plan info t ...

  7. Which plan am I on?

    Tags: My Vodafone, Account management

    Not sure what plan you're on or what it includes and excludes? You can get this info and more by logging into your account through My Vodafone. Read this article to find out h ...

  8. How to apply for a Mobile Payment Plan (MPP)

    Tags: Phones modems and tablets, Payment

    MPP is an interest free and fee free way of paying for a new phone, modem or tablet in instalments. MPP is available to both new and existing postpaid customers.

  9. Getting started on a SIM Only plan

    Tags: Joining Vodafone

    If you've just joined us on a SIM Only plan, follow this guide to get up and running.

  10. Archived plans

    Tags: Accounts and billing, Pricing and Plans

    Plans that we used to offer but are no longer available for new or existing customers to change to are called archived plans. If you’re on one, you’re welcome to stay on it an ...