Support search results

  1. Switching from postpaid to prepaid

    Tags: Accounts and billing

    University student heading home or moving overseas temporarily? If you’re a Vodafone postpaid customer and want to transfer to prepaid, take a look at this article for more in ...

  2. Choosing the right prepaid recharge voucher

    Tags: Recharge

    If you’re not sure what value prepaid voucher you need to choose to get the prepaid offer you want, follow this guide for more information.

  3. Recharging your prepaid phone service

    Tags: Recharge

    Find out all the different ways you can top up a prepaid phone service on Vodafone.

  4. How to register a credit card for prepaid services

    Tags: My Vodafone, Payment, Prepaid

    Register your credit card to recharge your prepaid account, for increased recharge limits and to use our auto recharge feature.

  5. Prepaid Mobile Internet Add-on

    Tags: Packs, Prepaid

    Need more data for your prepaid phone? Get an Internet Essentials add-on using your credit card or by buying a recharge voucher. You can use the data for web-surfing, apps, em ...

  6. How to view your prepaid usage details

    Tags: My Vodafone, Prepaid

    If you’re on prepaid you can use My Vodafone to view information about your outgoing calls and messages, data usage, Premium SMS and Content Purchases from the last 60 days. C ...

  7. How to recharge and purchase Prepaid Extras

    Tags: Prepaid, Recharge

    If you’re on a Vodafone Prepaid Cap or Flexi Cap and want to use Premium TXT (to vote in your favourite TV show or enter a competition for example), you'll need to purchase an ...

  8. Can I keep unused prepaid phone credit when recharging?

    Tags: Recharge

    A number of factors determine what happens to unused credit in your prepaid phone account when recharging, whether you can retain it or it's forfeited.

  9. What happens to my prepaid service if I don’t recharge?

    Tags: Recharge

    If you don’t recharge your prepaid account, your service may be disconnected after a period of time. Check this article for more info.

  10. Differences between Vodafone postpaid and prepaid

    Tags: Accounts and billing, Pricing and Plans

    If you’re trying to make up your mind between our postpaid (monthly-billed) or prepaid, this article might be able to help. It outlines some of the big differences between the ...