Support search results

  1. Switching from postpaid to prepaid

    Tags: Accounts and billing

    University student heading home or moving overseas temporarily? If you’re a Vodafone postpaid customer and want to transfer to prepaid, follow this article for more informatio ...

  2. Prepaid Mobile Internet Add-on

    Tags: Packs, Prepaid

    Need more data for your prepaid phone? Get an Internet Essentials add-on using your credit card or by buying a recharge voucher. You can use the data for web-surfing, apps, em ...

  3. Recharging your prepaid phone service

    Tags: Recharge

    Find out all the different ways you can top up a prepaid phone service on Vodafone.

  4. Retaining unused prepaid phone credit when recharging

    Tags: Recharge

    A number of factors determine what happens to unused credit in your prepaid phone account when recharging.

  5. Choosing the right prepaid recharge voucher

    Tags: Recharge

    If you’re not sure what value prepaid voucher you need to choose to get the prepaid offer you want, follow this guide for more information.

  6. Getting started with Vodafone Prepaid

    Tags: Prepaid

    Getting a prepaid service, and starting to use it is easy! Here we explain what you'll need to do.

  7. What happens to my prepaid service if I don’t recharge?

    Tags: Recharge

    If you don’t recharge your prepaid account, your service may be disconnected after a period of time. Check this article to find out more information.

  8. How to change your prepaid offer

    Tags: Recharge

    You can change from one prepaid plan to another anytime you recharge. If you’re recharging with a voucher it’s important to buy the right voucher to get the offer you want.

  9. Differences between Vodafone postpaid and prepaid

    Tags: Accounts and billing, Pricing and Plans

    If you’re trying to make up your mind between Vodafone postpaid or prepaid, this article might be able to help, by outlining some of the key differences between our prepaid an ...

  10. How to recharge and purchase Prepaid Extras

    Tags: Prepaid, Recharge

    If you’re on a Vodafone Prepaid Cap or Flexi Cap and want to use Premium TXT (to vote in your favourite TV show or enter a competition for example), you'll need to purchase an ...