Search Results ? Public Knowledge Base

Support search results

  1. Recharging your prepaid phone service

    Tags: Recharge

    Find out all the different ways you can top up a prepaid phone service on Vodafone.

  2. Data Add-ons for prepaid

    Tags: Packs, Prepaid

    Need more data for your prepaid phone? Buy a Data Add-on to give you more data for web-surfing, apps, email, tethering or anything else you like. Prepaid internet add-on.

  3. Changing your prepaid offer

    Tags: Prepaid, Recharge

    You can change from one prepaid plan to another anytime you recharge. If you’re recharging with a voucher it’s important to buy the right voucher to get the offer you want.

  4. Registering a credit or debit card for prepaid recharging

    Tags: My Vodafone, Payment, Prepaid

    Registering your credit card or debit card to your prepaid phone or mobile broadband service makes it easy to recharge whenever you need.

  5. Choosing the right prepaid recharge voucher

    Tags: Recharge

    If you’re not sure what value prepaid voucher you need to choose to get the prepaid offer you want, follow this guide for more information.

  6. How to view your prepaid usage details

    Tags: My Vodafone, Prepaid

    If you’re on prepaid you can use My Vodafone to view information about your outgoing calls and messages, data usage, Premium SMS and Content Purchases from the last 60 days. C ...

  7. What happens to my prepaid service if I don’t recharge?

    Tags: Recharge

    If you don’t recharge your prepaid account, your service will be disconnected after a period of time. Check this article for more info.

  8. USB modems - getting started on prepaid mobile broadband

    Tags: Pocket WiFi, Mega Modem, Prepaid, Mobile broadband

    If you’ve just bought a prepaid mobile broadband starter pack to use with a USB modem, find out how to configure the device and get connected to the web.

  9. Prepaid balance alerts

    Tags: Prepaid

    When your prepaid balance falls below a certain level, we'll send you a TXT to let you know.

  10. Recharging your prepaid mobile broadband service

    Tags: Prepaid, Mobile broadband, Recharge

    It’s easy to recharge your prepaid mobile broadband account and stay connected to the web - you can add more data online, by TXT, over the phone, at a store, or by buying and ...