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Phones modems and tablets
Here we'll explain what you can do if your mobile phone, tablet or USB modem has been lost or stolen. This includes how to contact us to report it and have it barred to block ...
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Payment
Although your My Vodafone login won’t work once you’ve closed your account, if you know your customer account number you can still pay online with your credit card.
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My Vodafone, SIM Only, Postpaid
If you're billed monthly you can use My Vodafone to compare plans and submit a plan change online.
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Network status
You can check here to see if there have been any recent unplanned or planned major network outages around Australia
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Messaging
If you can’t send TXT messages to another phone, there may be several reasons why. You can use this article to troubleshoot the issue.
If you can't send TXT (also known as ...
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Phones modems and tablets, Email
How to set up your email accounts (POP3, Exchange and web-based), how to write and send emails, how to receive and read emails. This article will take you through to your phon ...
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Three customers
From August 2012, there will be some changes to the 3 network. Find out more information about what this means for you.
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Lumia
If your Lumia 720 keeps freezing, you’ve forgotten the security codes or it just doesn’t work, you can restore factory settings by following these instructions.
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Apple
Find out about video calling on your Apple device.
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Billing
When you connect with us, you're assigned a day of the month as your bill cycle date. This is the day that your billing period begins each month. Your bill cycle date can be ...